We have compiled a list of Frequently Asked Questions
and Answers to help you through the site. Please read the FAQ and
if you cannot find the help you are looking for you will be able
to Contact Us.
What if I forget my Account ID or Password?
No problem, email us at email@example.com, letting
us know, and your Login details will be sent to your email address.
I have registered, but have not received
Your Password is sent to you via e-mail within a few
minutes of you first becoming a Trial Member. If you have not received
your Password this is either because you made an error when inputting
your email address or you may have a problem with your email software
or service provider. You will therefore need to re-register using
your correct email address, or email us on firstname.lastname@example.org
I keep having to relogin.
Under normal conditions you only have to login once
everytime you visit the site.
If you are constantly prompted to login at every page,
you have not got your browser set to accept cookies correctly. You
need to enable all cookies.
Where are you based?
Canoodle.me.uk is operated by Canoodle Limited and
is based in the UK. Our address is:
PO Box 51
If your question has not been answered by the above
FAQ, you can send us a email for help on email@example.com.
In your email please state your Member Name and the
Email Address you use on the site.
Our Customer Support operates 24 hours, 7 days a week.
Please allow up to 24 hours for a reply.